Capability details
Pluck enables marketers to inject conversation and interaction into every stage of the customer journey. Each Pluck application has a default, out-of-the-box form and function, but you can easily customize both their appearance and behavior. These capabilities are paired with world-class management tools, several validated integrations into leading e-commerce platforms. It specializes in social commerce, social networking, social media analytics, blogging, community, photos and videos, forums, rss, groups, web 2.0, social bridging, user-generated content, community intelligence, community analytics, comments, custom community, branded community.